Ma Bell Ain’t My Ma!

I’m choosing to ignore the obviousness of Valentine’s Day today and spread a little non-love to my non-favourite monolith. Bell Canada. A pox on you and yours!

I’ve never had good experiences with Bell. It seemed to start after I had to re-sign with Bell after belonging to another carrier and moving out of their signal area. Bell treated me like I was new to the planet, just to “teach me a lesson” about leaving them. Then they kept me waiting several days for hookup despite promises of quick action.

Now, I’ve left them again! And they’re still punishing me for it. First, the woman at Bell laughed out loud when I said I was getting Rogers home phone and then repeated the phrase, “You’ll be back!” over and over, quite smugly. They keep sending me notes about how they’re waiting for me. Killing trees for no reason. When my final bill arrived I paid it online within minutes just to make sure they were out of my hair. So imagine my surprise yesterday when I received a red and angry PAST DUE notice! I called and they explained this little known gem: when you leave Bell they give you a new account number for your final bill! They don’t tell you this. So I paid my final bill as always, but into a dead account. Meanwhile, the new account opened specifically so I could LEAVE Bell, showed itself as unpaid, requiring me to make a phone call to clear it up and hear, again, that I will be back.

Add to that, the Bell building incident the other morning. At 2 am when a plow started working on clearing their parking lot. Below my window. 2 am. That cost me a precious hour of sleep before the alarm went off at 3. Here’s a newsflash Bell: I won’t be back!