Me Versus The Cable Guy
In one corner, me – television and internet deprived recent mover inner.
In the other corner, diminutive cable guy with plumber’s butt and wild, cable-guy hair. The kind that sits up at attention as if a force unto itself and you know he doesn’t need gel to make it happen.
We square off. Cable guy tells me there is no signal to the box in the master bedroom. I balk. He insists. I question. He shrugs. I implore! He goes outside to check again!
Two full hours later I have cable in the master bedroom. Cable guy looks quite satisfied with himself for making the impossible happen. He may have done the work, but it was my “unhappy customer stance” and mention of a rival company (yes, even though I work for Rogers!) that ultimately convinced him to work a little bit harder and get the job done.
As he left he was muttering about never spending so much time on one job. “I’m so far behind!” he lamented. Oh well! Tough cookies, mister. At least you made the customer happy and…isn’t that the whole point?
